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Pricing and Billing
Do I have to pay sales tax?
  You have to pay sales tax only if your order is shipping to an address in Vermont.  Sales tax is automatically calculated when using our secure Shopping Cart system.
Do you match pricing?
  It is our commitment to provide you with the best value, at the best price. We value your business and strive to keep our prices low, and SAVE you money!
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card may be charged at the time you place your order or after shipment of your item(s).

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