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How long will it take to receive my order?

Fully in-stock orders typically leave our Santa Fe, NM warehouse within 2 to 3 business days. However, not all the items in your order may be stocked in our warehouse. Some of our manufacturers and distributors drop ship to our customers directly. Items shipped directly from a manufacturer's warehouse are often slower to ship and may be delayed. After your order leaves our facility (or the facility of the manufacturer, in the case of drop shipped items), the time-in-transit depends on the service you choose.

Within the United States, we offer you the options of having most items ship either USPS Priority Mail or FedEx Ground, as well as FedEx 1-day, 2-day, and 3-day Expedited services (except for specifically restricted items). In a few cases, like awnings, propane tanks, fresh water tanks and appliances, your order will ship from one of our distributors via UPS Ground.

USPS Priority Mail generally takes two to three days anywhere in the country, but times in transit are not guaranteed.

FedEx guarantees its times-in-transit. The map below shows the FedEx Ground (commercial addresses only) and FedEx Home Delivery times-in-transit from our warehouse in Vermont to your street address. FedEx Ground and their expedited services deliver Monday through Friday. FedEx Home Delivery (residential ground) delivers Tuesday through Saturday. Remember also that the day the package is shipped never figures into transit times. If an item cannot be expedited, it will say so on our site.

For our international shipping policy, click here.


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